Services from NEOMACHINE begins with Automatic Coating System that is designed and configured to perform its function with optimum efficiency. The support extended by on call maintenance for beyond warranty machines. Efficient and experienced personnel in developing total system solutions tailored precisely to your tablet production needs.

Our Technical Service Personnel are ready to support your requirements with:

FIELD SERVICES:

• Factory Acceptance Testing (F.A.T) available at NEOMACHINE to review, run and test all equipment before being shipped to the customer site.
• Equipment Qualification (EQ) including documented verification that equipment meets manufacturer specifications and design intentions.
• Installation Qualification (IQ) including documented verification.
• Operational Qualification (OQ) including documented verification.

 TRAINING FOR TABLET COATING SYSTEMS AND EQUIPMENT:

NEOMACHINE offers several training programs to fit your needs as well as your budget. We can help your employees develop the knowledge and skills needed to operate and maintain your tablet coating system to help keep your production running smoothly. Our training courses include:

• Coating System Operator Training:
  Tablet Coating Theory, Equipment Review & Sample Coating Run.
  
  
• Operator, Maintenance, and Supervisor Training:
  Consists the above with added Maintenance related training. 

      The Courses can also be customized to meet the customers’ needs.

PROCESS OPTIMIZATION:

NEOMACHINE can provide visit by a process expert to assess any of the following aspects:-

• Tablet coating process parameters and recipes.
• Operating procedures.
• Maintenance procedures.
• Cleaning procedures.
• Condition of the tablet coating equipment.